Contact / Support

BigBankApp is operated by BBSMedia LLC under the Big Bank Media brand.

Last Updated: October 3, 2026
Effective Date: October 22, 2026

Publication before October 22, 2026 does not make the updated Terms effective early.

For account help, privacy requests, copyright concerns, purchase-delivery problems, or reports about users and content, email bbsmediallc@gmail.com.

Include the page or content link, what happened, and the device/browser. For a purchase problem, include the order identifier. Never send passwords, verification codes, complete card information, or private payment credentials.

Account deletion

Sign in and open Settings, choose Delete Account, read the notice, and type DELETE. If the service reports incomplete deletion, retry or contact support. Protected release-commerce or shared-ownership cases require support review. Email-only Media submissions and external copies need a separate request.

Copyright and privacy

See the Copyright and Privacy pages for complaint details. This support email is not represented as a registered DMCA agent. Do not email protected masters or stems unless support specifically arranges an appropriate transfer.

Appeals

To appeal an account suspension or termination, email bbsmediallc@gmail.com with your account details, the action, and relevant information. BigBankApp may uphold, modify, or reverse the action after review. No guaranteed response time is promised.

Digital beat/license purchases are generally final after successful delivery. Contact support about duplicate charges, failed or missing delivery, technical/payment errors, or refunds required by applicable law or payment-provider rules. See the Terms for details.